Frequently Asked Questions
Everything you need to know about your Rip Curl gear and orders.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation with a tracking link. You can also track your shipment by logging into your account on our website.
What is your return policy?
We offer a 30-day return policy for all items in original, unworn condition with tags attached. Please note that for hygiene reasons, swimwear must have the protective liner intact.
Do you offer a warranty on wetsuits?
Yes, Rip Curl wetsuits are backed by a world-class warranty: 3 years on all stitching, 12 months on materials and liquid seams, and 12 months on zips.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.
How do I care for my wetsuit to make it last longer?
Always rinse your wetsuit in fresh water after every use, hang it to dry in the shade (never in direct sunlight), and avoid using a washing machine or dryer.
How long does shipping take?
Standard shipping typically takes 3-7 business days depending on your location. Express shipping options are available at checkout for faster delivery.